Covid-19 Helpline from Jigsaw (South East)

Covid-19 Helpline from Jigsaw (South East)

With the uncertainty surrounding COVID-19 we are in a period of heightened anxiety for everyone, but especially for children and young people. In response to the situation Jigsaw (South East) has launched a dedicated telephone HELPLINE to enable us to try and support all who need it and to answer any queries you may have.

All of our services are now being delivered on line and by telephone, email or text.


  • Referrals are currently being taken over the phone or by email – please call us on 01342 313895if you need support or advice. Our dedicated Helpline will be staffed between 9am and 12pm weekdays. *Outside of those hours please leave a message or use the contact form and we will respond as soon as possible.
  • Alternatively you can email us at: [email protected]

If you are finding it difficult to talk with your children around, please use our Contact Us page and let us know when and how it’s best to communicate with you; phone, email, text etc. We’ll try our best to respond when it is most convenient.

View our current Preparing for Loss service HERE.

View our current Grief support service HERE.

This webpage will be updated regularly. You can also view information on our social media channels – Facebook, Instagram and Twitter. Our handle for all social media is:  @jigsawsoutheast

The NSPCC has created an online Hub providing advice and support for parents and carers during the coronavirus outbreak. Content includes: information on keeping children safe from abuse; tips and advice to help parents working from home; and ways to talk to a child who is anxious or worried about coronavirus.

Visit the Hub: Coronavirus (COVID-19) advice and support for parents and carers

If you need advice on supporting young people’s mental health and wellbeing during this challenging period there is some very useful information at:

For up to date advice about Coronavirus/ Covid-19, please go to the NHS website:

Here is a list of some useful learning resources for adults and children during this period of confinement at home: RESOURCES .